Don Norman’s book helped improve interface design, but it also misled us.

There’s no single role for UX design. Instead it’s split amongst roles, with unfortunate consequences.

How the omission of a single concept may threaten the success of an app, with Zoom as an example.

Removing irregularities is perhaps the best way to achieve simplicity. This post explains some tactics for how to do it.

Or how to become a great software designer.