Conceptual models missed the point

Don Norman’s book helped improve interface design, but it also misled us.

October 18, 2022 · 6 min · Daniel Jackson

The siloing of UX design

There’s no single role for UX design. Instead it’s split amongst roles, with unfortunate consequences.

October 14, 2022 · 7 min · Daniel Jackson

For Want of a Nail…

How the omission of a single concept may threaten the success of an app, with Zoom as an example.

August 21, 2022 · 5 min · Daniel Jackson

Smooth Software

Removing irregularities is perhaps the best way to achieve simplicity. This post explains some tactics for how to do it.

July 12, 2022 · 16 min · Daniel Jackson

Design Moves for Software

Or how to become a great software designer.

April 18, 2022 · 6 min · Daniel Jackson